Does NJOY offer free returns? What's their exchange policy?

What's NJOY returns and exchanges policy? Can you return in-store? How many days do you have to return items to NJOY for a full refund? Do I need a receipt to return my item to NJOY? Do items need to be in new condition?
Returns & exchanges policies rating: 5.0 - 1 ratings

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Yes, NJOY does offer free returns & exchanges.
Knoji Staff
140
Posted Jun 17, 2017

Yes, NJOY does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit their returns policy page here.

Learn more at njoy.com.

Shopping tip: (January 16, 2019): Use promo code FZ19EN0V918Z to save 30% off at njoy.com — redeem it here. You can also view more NJOY promo codes.

As of Wednesday, Amazon.com is also offering 20% off NJOY items on their website.

Update: we've found 38 more e-cigarettes & vaping stores that currently offer free returns & exchanges and 1,175 health & beauty stores that are offering free returns & exchanges . You can also view all 6,714 stores that offer free returns & exchanges across all categories.

This user rated NJOY's returns & exchanges policies: 5.0
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Rated 4.0 - 28 reviews
njoy.com

About NJOY

NJOY is a mid-size e-cigarettes & vaping company operating the e-commerce site njoy.com. NJOY sells its products and services in the e-cigarettes & vaping vertical, offering discounts and promo codes to its customers infrequently. NJOY has good ratings among shoppers on Knoji, with 28 ratings and an average rating of 4.0 stars. NJOY scores well compared to other brands in the e-cigarettes & vaping industry, providing 9 e-commerce features to better serve its customers.

NJOY's Features Scorecard

Shipping & Returns Policies
Free Returns & Exchanges:
Yes
NJOY offers free returns & exchanges for qualifying orders and customers, according to their free returns & exchanges policies. See policies and program details on their returns & exchanges policies page. Read full answer >>
Free Shipping:
Yes
NJOY offers free shipping on all qualifying orders. Get free delivery on your order from NJOY, program exclusions apply. See details on their free shipping policy page. Read full answer >>
International Shipping:
Yes
NJOY offers international shipping for qualifying orders and customers, according to their international shipping policies. See policies and program details on their international shipping policies page. Read full answer >>
Payment Options
Debit & Prepaid Cards:
Maybe
It appears that NJOY may not accept debit & prepaid cards currently. Read full answer >>
Paypal:
Maybe
It appears that NJOY may not accept PayPal currently. Read full answer >>
Apple Pay:
Maybe
It appears that NJOY may not accept Apple Pay currently. Read full answer >>
Google Pay:
Maybe
It appears that NJOY may not accept Google Pay currently. Read full answer >>
Discount Policies
Promo Codes:
Yes
NJOY supports a promo code box on their website. Check the NJOY promo codes page for the latest coupon codes from NJOY. Read full answer >>
Sales:
Maybe
It appears that NJOY may not offer sales currently. Read full answer >>
Black Friday Ad:
Maybe
It appears that NJOY may not offer Black Friday ad currently. Read full answer >>
Cyber Monday Ad:
Maybe
It appears that NJOY may not offer Cyber Monday ad currently. Read full answer >>
Military Discounts:
Maybe
It appears that NJOY may not offer military discounts currently. Read full answer >>
Official Coupons Page:
Maybe
It appears that NJOY may not offer official coupons page currently. Read full answer >>
Student Discounts:
Maybe
It appears that NJOY may not offer student discounts currently. Read full answer >>
Senior Discounts:
Maybe
It appears that NJOY may not offer senior discounts currently. Read full answer >>
Birthday Discounts:
Maybe
It appears that NJOY may not offer birthday discounts currently. Read full answer >>
Price Matching:
Maybe
It appears that NJOY may not offer price matching currently. Read full answer >>
Competitor Coupons:
Maybe
It appears that NJOY may not accept competitor coupons currently. Read full answer >>
Coupon Stacking:
Maybe
It appears that NJOY may not allow coupon stacking currently. Read full answer >>
Customer Service Features
Contact Information:
Yes
NJOY offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. Read full answer >>
Money-back Guarantee:
Yes
NJOY offers money-back guarantee for qualifying orders and customers, according to their money-back guarantee policies. See policies and program details on their money-back guarantee policy page. Read full answer >>
Loyalty Programs:
Maybe
It appears that NJOY may not offer loyalty programs currently. Read full answer >>
Social Media Pages:
Maybe
It appears that NJOY may not offer social media pages currently. Read full answer >>
Customer Reviews:
Maybe
It appears that NJOY may not offer customer reviews currently. Read full answer >>
Financing Options
Affirm Financing:
Maybe
It appears that NJOY may not accept Affirm financing currently. Read full answer >>
Afterpay Financing:
Maybe
It appears that NJOY may not accept Afterpay financing currently. Read full answer >>
Klarna Financing:
Maybe
It appears that NJOY may not accept Klarna financing currently. Read full answer >>
Bread Financing:
Maybe
It appears that NJOY may not accept Bread financing currently. Read full answer >>
Website Features
Website Security & Privacy:
Maybe
It appears that NJOY may not offer website security & privacy currently. Read full answer >>
Mobile Apps:
Maybe
It appears that NJOY may not offer mobile apps currently. Read full answer >>
Marketing Programs
Affiliate Programs:
Yes
NJOY offers affiliate programs for qualifying orders and customers, according to their affiliate programs policies. See policies and program details on their affiliate programs page. Read full answer >>
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